Q: Do I need an estimate?
A: Usually, we will be able to give you a good idea of a price range over the phone after getting some information about the items being moved, the size of the current location, etc.
Q: How is the cost determined for my move?
A: The Wright Move charges a fuel service fee and then an hourly rate. After the fuel service fee and any other special circumstance fees (that you would be informed of while booking your move), your move cost is determined by the number of hours it takes to move.
Q: How long does it take to move?
A: There are a multitude of factors that can affect the length of your move. Some examples are the distance between your two locations, how close the truck can be parked at each location, number of stairs, etc. There are also a number of customer related factors to consider. You can help shorten your move time and lower your cost by disassembling furniture prior to the movers arriving, clearly labeling boxes with their contents and location within your new home, and having a map of where you want furniture in your new location.
Q: Do I need to empty my drawers?
A: For items such as dressers, chests, and desks the items can remain in the drawers. However, items such as filing cabinets need to be emptied for safety reasons.
Q: What do I need to do to prepare my appliances for the move?
A: The Wright Move movers will be happy to unhook and hook up your appliances such as the refrigerator, freezer, washer, and dryer. However, movers are not licensed to disconnect gas nor are they licensed plumbers. We do not accept any liability for these connections.
Q: Can my refrigerator and freezer be moved with the food in them?
A: Arrange for a cooler to transport any food. The refrigerator and freezer cannot be moved with food in them.
Q: Should I pack my breakables?
A: Remember that a moving company’s insurance will not cover damage from boxes that are not packed by the movers. While The Wright Move are professionals and would be happy to move any of these items, you might want to consider moving any heirlooms or precious items in your car to ensure their safety. Should you choose to have the movers move these items, be sure to point them out so they will take extra-special care of them.
Q: Will my furniture remain clean?
A: The movers will come equipped with all the necessary supplies such as moving blankets, tools, dollies, etc. The moving blankets will be wrapped around all of the furniture to ensure their safety, however, we recommend purchasing mattress covers should you desire to have them protected during the move.
Q: Should I tip my movers?
A: Like any service, a tip is not expected but definitely appreciated! A good tipping guideline is $5.00 to $10.00 per hour.
Q: Can the movers transport my pets?
A: Unfortunately, there is not a safe place aboard the truck for the pets to ride. They cannot ride in the cab for insurance reasons, and the box of the truck is inappropriate because of the lack of climate control and potentially shifting items. Since moving day is traumatic enough for pets, The Wright Move recommends to keep them safely at a neighbor’s house, kennel, or friend’s home for the day.
Q: Who are the best Moving Companies in my area?
A: The Wright Move has proven to be the # 1 rated moving company in central Arkansas.